Privacy Policy
This explains what happens to the details you give us through this website. It describes exactly what the site does today, in plain language.
Needs a professional review
This text was written to match how the website actually behaves, but it is not legal advice and has not been checked by a lawyer. The site now takes payment, so have it reviewed, name your payment provider here, and add your registered business name, address and a contact email before the site goes live.
What we collect
We only collect what you type into a form on this site. There is no account to create and no newsletter sign-up.
- Your name
- Your phone number and email address, whichever you choose to give
- Travel details you choose to share: dates, number of travellers, destinations and budget
- The message you write, and which tour or service you were looking at
- If you book: the tour, your travel date, how many are travelling, and the amount of your booking
Paying
We never see or store your card number, your UPI id or your bank credentials. Payment happens in our payment provider's own secure window, and those details go to them.
To take the payment, the provider is given your name, email address, phone number, the amount and your booking reference. What we keep is their reference for the payment and the amount — enough to prove what you paid and to make a refund.
Why we collect it
To answer your enquiry and plan the trip you asked about. That is the only reason.
We do not sell your details, rent them, or pass them to anyone for marketing.
Who else sees it
Our own staff, through a password-protected area of this website.
If you go on to book, the suppliers needed to deliver your trip — the hotel, the airline, the transport company — receive the details they need and nothing more.
Cookies
This website itself sets one cookie, and only for our own staff: a sign-in cookie that keeps a staff member logged into the admin area for eight hours. It holds no personal information.
Browsing the site gives you no cookie from us, and there is no advertising or analytics tracking on these pages. If that changes, this page changes with it.
The one exception is paying: our payment provider's window is their own, and it sets what it needs to process your payment securely and prevent fraud. That is covered by their privacy policy, not ours.
How long we keep it
Enquiries are kept while we are dealing with them and for a reasonable period afterwards, so we can pick up the conversation if you come back to us. Ask us to delete yours and we will.
Bookings are kept longer, because a record of what you paid is something both of us may need.
Your choices
You can ask us what we hold about you, ask for it to be corrected, or ask us to delete it. Contact us through the website and we will deal with it.
Changes to this policy
If the way we handle your details changes, this page is updated to say so.